Shipping & Returns
Shipping Policy
At Tummah Custom Guitars, we take great care in crafting and shipping our guitars to you. We use only the highest quality packaging materials to ensure your guitar arrives safely. Our shipping costs are straightforward and transparent. We offer free shipping on all orders over $500. For orders under $500, a flat shipping fee of $25 will be added. If for any reason you're not satisfied with your Tummah guitar, we offer a 30-day return policy. Please contact our customer service team to initiate the return process. We'll provide you with a return label and instructions for packaging the guitar safely. Once we receive the guitar, we'll inspect it and issue a refund within 3 business days. Please note that custom orders are not eligible for returns.
Return & Exchange Policy
At Tummah Custom Guitars, we stand behind the quality of our instruments. If for any reason you're not satisfied with your Tummah guitar, we offer a 30-day return policy. Please contact our customer service team to initiate the return process. We'll provide you with a return label and instructions for packaging the guitar safely. Once we receive the guitar, we'll inspect it and issue a refund within 3 business days. Please note that custom orders are not eligible for returns.